Inbound
 We fulfill the role of an order taker with the in-depth product knowledge to make sure customers get the best solution to their problem. Sometimes this may just be advice. However, we can hold key parts in stock in our warehousing facilities which enable us to deal with the call, take the order, perform the financial transaction, ship the part to the customer (pick, pack and dispatch ) and then provide a full reporting service back to you, the client.

Outbound
Often a manufacturer will have a list of customers and prospects who have purchased in the past. With this information our sales team can make the right calls to sell further products or services. A need has been identified, which we can satisfy.

We will write the sales scripts, (but you retain editorial control), determine the effective CRM scripts and provide full CRM reporting so vital customer information is not lost.

More Information:

Customer Service

Customer Relationship Management

Technical Support

For more information on our solutions, please contact us or visit our main web site.